Frequently Asked Questions

Photologo is the world's leading Photography logo brand, having serviced over 80,000 photographers, we have disrupted the concept of watermarking. Now, we're offering a collection of carefully curated resources and services to help you better brand and boost your photography and business.

Creating an account is very simple. On the top right corner of the screen, click on the user icon, and go to the Log In/ Sign Up page. Register your email account, set up your password and your account is automatically created and ready to go!

We currently accept Credit Cards (Visa, MasterCard and & Amex) and PayPal.

When you go to your cart, you'll find the list of items that have been added and a summary of your order. On the "Order Summary" window, you can insert the promo code on the designated area before proceeding to Checkout.

Log in to your account, and go to "My Account" by clicking on the user icon on the top right corner of the screen. In this section, you'll find a list of your recent orders. Click on "Details" on the order you'd wish to track, and each individual product will have a "Track" button on the right-hand side, where all the necessary information will be available for you to track your purchases.

Log in to your account, and go to "My Account" by clicking on the user icon on the top right corner of the screen. In this section, you'll find a list of your recent orders. Click on "Details" to see the detailed information about your order. On the "Order Details" page, right below your Order ID number on the top bar, you'll find the option to download your invoice.

Physical items can only be returned if faulty or damaged. All digital services cannot be returned, therefore are non-refundable.

If you have any further questions, you can reach us here.